Privacy Policy

Last updated: September 8, 2026

This Privacy Policy explains how Telymor (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit telymor.com, purchase from us, contact us, or otherwise use our services (the “Services”). Our store is powered by Shopify, which processes personal information to provide the commerce platform and related services.

Information we collect

Depending on how you interact with us, we may collect:

• Contact and delivery information, such as name, email, telephone number, billing address, and shipping address.
• Order and payment information, including items purchased, transaction details, payment status, and limited payment details supplied by payment processors. We do not receive your full payment-card number.
• Account information, such as login credentials, preferences, saved items, and order history.
• Communications, including messages, support requests, reviews, survey responses, and other content you submit.
• Device and usage information, such as IP address, browser type, device identifiers, pages viewed, searches, referring URLs, and interaction data collected through cookies and similar technologies.
• Fraud and security information, such as signals used to protect transactions, customers, and the Services.

How we collect information

We collect information directly from you, automatically when you use the Services, from Shopify and other service providers that support our store, and from partners where permitted by law.

How we use information

We use personal information to provide and improve the Services; process payments and orders; arrange delivery, returns, and customer support; manage accounts; personalize the shopping experience; send service messages; send marketing where permitted; measure site performance; detect fraud and protect security; comply with law; and establish or defend legal claims.

How we disclose information

We may disclose personal information to Shopify; payment processors; fulfilment, logistics, and delivery providers; hosting, analytics, customer-support, fraud-prevention, marketing, and technology vendors; professional advisers; authorities where legally required; and parties involved in a merger, financing, reorganization, or sale of all or part of the business. We may also disclose information when you direct us or give consent.

Shopify

Shopify hosts the store and processes information about your access to and use of the Services. Information may be processed in countries other than your own. You can learn more in the Shopify Consumer Privacy Policy.

Cookies and similar technologies

We and our providers use cookies, pixels, local storage, and similar technologies to operate the site, remember choices, understand usage, prevent fraud, and support advertising. You can manage cookies through available consent tools and browser settings. Disabling some technologies may affect site functions.

Advertising and sale or sharing

We do not sell personal information for money. Some disclosures involving advertising or analytics cookies may be considered a “sale,” “sharing,” or use for targeted advertising under certain laws. Where required, you can use the privacy-choice tools provided on the site or email us to exercise an opt-out right.

Data retention

We keep personal information only as long as reasonably necessary for the purposes described here, including providing Services, maintaining business and tax records, resolving disputes, preventing fraud, and complying with legal obligations. Retention periods vary by data type and applicable law.

Security

We use reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Do not send sensitive payment or identity information through ordinary email.

Your rights and choices

Depending on where you live, you may have rights to access, know, correct, delete, or obtain a copy of personal information; restrict or object to certain processing; withdraw consent; and opt out of certain targeted advertising, sale, or sharing. You may also appeal a decision or complain to a data-protection authority. These rights may be limited by law. We may need to verify your identity and, where permitted, your authorized agent’s authority before completing a request.

You can unsubscribe from marketing emails using the link in the message. We may still send non-promotional communications about orders, accounts, or legal matters.

International transfers

Your information may be processed outside the country where you live. Where required, we and our providers rely on recognized legal safeguards for international transfers.

Children

The Services are not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law. A parent or guardian may contact us to request deletion.

Third-party links

The site may link to third-party services. Their privacy and security practices are governed by their own notices, and we are not responsible for sites we do not control.

Changes to this policy

We may update this Privacy Policy to reflect changes to our practices, technology, or legal obligations. We will post the revised version here and update the date above.

Contact

For privacy questions or requests, email support@telymor.com.